Do’s and Don’ts


  • Do stand in queue.
  • Do limit your baggage to 15 Kgs, not exceeding 60 cm (Length) X
    45 cm (Breadth) X 25 cm (Height) in size.
  • Do use the dustbins.
  • Do stand on the left side of the escalators and while moving keep to the right.
  • Do move away from escalators immediately after use.
  • Do make way for the physically challenged.
  • Do show your tickets to Metro personnel, when asked to.
  • Do consider the comfort of your fellow passengers.
  • Do abstain from drunken and unruly behaviour.
  • Do take care of your valuables.
  • Do contact Metro Police for assistance.
  • Do contact female security personnel in case of any problem ( for lady passengers)
  • Do remember that the train stops for upto 30 seconds only.
  • Do offer the seat to female, physically challenged and elder passenger.


  • Don’t bring eatables inside the station premises.
  • Don’t bring pets inside.
  • Don’t smoke.
  • Don’t carry firearms.
  • Don’t travel without your smart card or token.
  • Don’t jump over the ticket barrier.
  • Don’t share your card or token with another person on the same journey.
  • Don’t cross the yellow line on the platform.
  • Don’t step onto the Metro tracks.
  • Don’t travel on the roof of the train.
  • Don’t try to force the doors open.
  • Don’t step on the Tactiles meant for the visually impaired.
  • Don’t use the lift, it is meant for the physically challenged.
  • Don’t deface or put up posters inside the Metro station or train.
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