• Only the passengers with face mask will be allowed.
• Every passenger will be screened by Thermal sensors.
• The limiting maximum temperature for travel permission will be 37.7 degree centigrade.
• Persons entering NMRC premises will have to apply hand sanitizer after screening
• To ensure adequate Social distance, markings for standing the passengers have been made at 1 metre spacing at frisking zones, TOM counters and Platforms.
• Commuters should avoid touching the AFC Gates while scanning the QR tickets or Smart Cards.
• On escalators, a gap of at least one step should be maintained between two users.
• Generally, all lifts will be closed. However, in case of request for senior citizens & physically challenged passengers, lift will be made available on request.
• Passengers not having “Aarogya Setu” app will be allowed on the Aqua Line.

• Passengers shall maintain adequate social distance. For this purpose, suitable markings have been made inside the coaches.
• Passengers are not supposed to sit on the seats having stickers.
• Crowd inside the train as well as at station/platform will be monitored through CCTV from the Control Rooms. If more crowd is are observed, entry at the station will be restricted.
• Passengers will be advised to refrain from touching any surface inside the metro stations or trains.

• At the following stations only one gate will be kept open for entry / exit, Sector – 101, Sector- 81, NSEZ, Sector-83, Sector -137, Sector-142,Sector-143, Sector – 144, Sector - 145, Sector - 146, Sector -147, Sector -148, Alpha -1, Delta – 1 and GNIDA Office.
• At following 6 stations, both entrance gates will be kept open for commuters:Sector – 51, Sector –50, Sector –76, KP-II, Pari Chowk, Depot Station.
  
  

• Passengers found spitting inside Metro stations, trains or any other metro premises will have to pay a fine of Rs. 100 at the first time and Rs. 500 for any subsequent occurrence.
• Passengers found travelling without masks in the Metro trains, stations or any other Metro premises will have to pay a fine of Rs. 500.

NMRC is encouraging its commuters to use cashless ticketing options like Smart Card, QR code generated by NMRCs mobile app and Cashless Ticket Vending Machine (CTVM).

NMRC currently has 3 ticketing options

• Use of Contactless Smart Card
• Use of QR code generated by NMRCs Mobile App. This QR code can also be scanned without touching the smart phone with the Automatic Fare Collection (AFC) gates.
• Use of paper generated QR Code which can be purchased from the Metro stations.

NMRC has set up counters at a few selected Metro stations where masks will be available on payment basis for needy commuters for minimum of Rs. 5 and maximum Rs. 30 for each mask. The stations where these counters will be set up are Sector 51, NSEZ and Pari Chowk.